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Shop with confidence. You’ll never pay more than you should.
At Sterling Home, we believe in honest, everyday value — and that means standing behind our pricing. That’s why we’ve introduced our Price Promise. If you find the same item for less elsewhere, we’ll match it.
What is the Price Promise?
It’s simple: if you find the same item for less at another UK retailer — online or in-store — we’ll match the price.
We don’t do gimmicks. This is about trust. If you love a piece but see it for less, just let us know — we’ll honour the price and make sure you feel confident in your purchase.
When can I use it?
- When comparing branded or premium products
- If you’re shopping for a big-ticket item
- Any time you’re unsure about value, we’re here to help
It’s not a discount, it’s a promise.
A promise rooted in our values as a Scottish family business. Fair, honest, and proud to put people first.
Frequently Asked Questions
Let us know where you found the item cheaper. Provide as much detail as you can — a website link, a photo, or a printed flyer are ideal. Speak to a colleague in store, or you can contact us here.
We’ll take everything into account — including delivery, guarantees, and payment terms.
Yes, provided the retailer is UK-based and also has a physical store.
Price match requests must be made before your delivery is confirmed.
We’ll match a competitor’s price when:
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The item is identical — same brand, model, size, and finish
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The item is brand new — not clearance, returned, or refurbished
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The retailer is UK-based and operates both online and in-store
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The total offer — including delivery, VAT, guarantees and payment terms — is comparable
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The request is made before your delivery is confirmed